Contact Us

We're here to help! If you have any questions about our products, your order, shipping, returns, or anything else, our customer support team is happy to assist you.

Customer Support

Email: loronosborn479@outlook.com

Phone: +33 6 55 47 68 59

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (CET)

Saturday – Sunday: Closed

We aim to respond to all email inquiries within 24–48 business hours.

Business Address

Ceroiamall

30 BIS RUE JEAN MOULIN

85100 LES SABLES D'OLONNE

France

Frequently Asked Questions

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Can I cancel my order?

Orders can be canceled before they have been processed or shipped. Please contact us as soon as possible if you wish to cancel your order.

How do I request a return?

Please email us with your order number and the reason for your return. Our support team will provide you with return instructions after reviewing your request.

Get in Touch

We value every customer and are committed to providing excellent service. If you have any questions or need assistance, don't hesitate to contact us. We look forward to helping you and making your shopping experience with Ceroiamall enjoyable.